Netspend does not charge for this service, but your wireless carrier may charge for messages or data.
Fees for bank transfers are determined by the transferor’s bank and may be charged to the transferor’s bank account by the service provider or originating bank. No cost for online or mobile Account-to-Account transfers between Netspend Cardholders; a $4.95 fee applies to each such transfer conducted through a Netspend Customer Service agent.
The Netspend Network is provided by Netspend Corporation and its authorized agents. Netspend is a licensed provider of money transfer services (NMLS ID: 932678). Netspend’s licenses and related information may be found at www.netspend.com/licenses. Fees, limits, and other restrictions may be imposed by Netspend and other third parties in connection with use of the Netspend Network.
PayPal Transfers require a PayPal Balance account and a personalized card, which arrives within 10 business days after activation of your instant-issue card. If you do not already have a PayPal Balance account you will link to this Card; visit www.paypal.com to get one, or you may get one when you activate this card online. Account with PayPal required for certain features, but not to have the PayPal Prepaid Card. Transfers may not exceed $300 per day/$2,000 per rolling 30 days and are limited to the funds available in your PayPal Balance account. Transfers may only be made in the name of a valid PayPal Prepaid Mastercard Cardholder. Only one (1) PayPal Prepaid Mastercard may be linked to one (1) PayPal Balance account. PayPal Transfers cannot be reversed or canceled. The Bancorp Bank and Mastercard are not affiliated with, and neither endorses nor sponsors, the PayPal.com online account to which various funding sources, including a PayPal Prepaid Card, may be linked.
No Account-to-Account Transfer Fee when completed online. A $4.95 Account-to-Account Transfer Fee applies via a Customer Service Agent. Other transaction fees, costs and terms and conditions may apply. Use of card is also subject to funds availability. See Cardholder Agreement for details.
Faster funding claim is based on a comparison of our policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement. Fraud prevention restrictions may delay availability of funds with or without notice. Early availability of funds requires payor’s support of direct deposit and is subject to the timing of payor’s payment instruction.
Keeping an eye on your Netspend account balance means you can keep track of the funds that you have available.
The beauty of having a Prepaid Card account is that you can only spend what you put on the card, but it helps to know exactly what your balance is before you make a purchase.
In this article, we're covering how to check your Netspend balance as well as some other related frequently asked questions.
How do I check my Netspend balance?
There are four ways to check your balance on your Netspend Prepaid Card.
1. Log in to your Online Account Center
To check your Netspend balance, all you need to do is log in to your Online Account Center.
Once you're logged in, you'll be able to see your balance, your deposits, and your transaction history at a glance.
2. Sign up for Anytime Alerts TM[1]
If you want to check your balance on a Netspend card wherever you are, you can also sign up for Anytime Alerts. With Anytime Alerts, you can receive a text message showing your Netspend balance after each transaction you make.[1]
How do I sign up for Anytime Alerts?
To sign up for Anytime Alerts, you need to activate them in your online account. Once you have signed up, you can text the letters "BAL" to 22622 any time of day, and your account balance will be texted right back to you. [1] This saves you from having to log in, which can be handy if you don't have internet access.
3. Call Netspend
Another way to check your balance is to call Netspend's toll-free number at 1-866-387-7363. Note: This service incurs a $0.50 service fee. For more information, see your Cardholder Agreement.
4. Check at a participating ATM
You can also check your Netspend card balance at any participating ATM located in the U.S. All you need is your card and to follow the instructions on the ATM screen to request your balance. ATM owner fees may apply.
What's the maximum I can spend each day?
As with many prepaid, debit, or credit cards, there are limits on how much you can spend in a 24-hour period.
For Netspend cards, you can spend up to $4,999.99 on purchase transactions or over-the-counter cash withdrawals in a 24-hour period.
For ATM cash withdrawals, this is limited to $325 per withdrawal and up to $940 per 24 hours. Fees may apply, see your Cardholder Agreement for more information.
How do I reload my Netspend card?
If you realize your balance is a bit lower than you thought, you can reload your card in a few different ways.
1. Direct deposits
With a direct deposit, you can electronically add your paychecks, tax refunds, Social Security benefits, pensions, and more to your account. Find out more on how to do it here.
2. Bank transfer[2]
One of the simplest ways to move money to your Netspend account is to do a bank transfer from a qualifying U.S. bank account.[2] Just use your checking or savings account or debit card to add money by following the instructions in your Online Account Center.
3. Visit a Netspend Reload[3] Center
You can add money to your Netspend account by visiting one of 130,000 locations around the U.S.[3] To find your nearest center, use our Reload Center Locator and find the lowest cost location in your area.
4. Use PayPal
You can also add money to your Netspend card by transferring it from your PayPal balance.[4] This works in a similar way as a bank transfer, but it will require logging into your PayPal account as well.
5. Transfer between Netspend Card Accounts
Another way to add funds to your Card Account is to transfer money from another Netspend account which includes ACE Elite, Control, or Purpose accounts.[5]
To access these options, you need to log into your account and follow the instructions and menu options.
When will my direct deposit be available?
If you have opted to have your paychecks or government benefits direct deposited to your Netspend account, you can get paid up to 2 days faster[6] than you’d usually receive it.
However, to use direct deposits, your Card Account must be active. This means it must have been used for a purchase, load, or cash withdrawal in the past 90 days.
Get help with your Netspend account
To learn more about your Netspend account, how to troubleshoot, and how to use your card wisely, take a look at some of our other FAQs or read our blog for money tips and more.
